FREQUENTLY ASKED
QUESTIONS

We serve Kelowna, West Kelowna, Lake Country, Peachland, Summerland, Penticton, and the greater Okanagan Valley in British Columbia.

Yes. Premium Roofing Ltd. is fully licensed, bonded, and insured. We carry commercial general liability insurance and maintain full WorkSafeBC coverage for all employees.

Yes, we provide free, no-obligation estimates for all roofing projects. Contact us to schedule an on-site assessment.

Premium Roofing Ltd. was founded in 2021 and has quickly grown to become one of Kelowna's most trusted roofing contractors, with a 4.9/5 rating from over 127 reviews.

We work with all major roofing systems including asphalt shingles, sheet metal, tile, TPO membrane, torch-applied, and EPDM rubber. We handle both flat and pitched roofs for residential and commercial properties.

Yes, we provide complete roofing services for both residential homes and commercial properties throughout the Okanagan.

Absolutely. We offer specialized solutions including heat trace systems, snow stops, improved ventilation, and ice dam prevention strategies designed for Okanagan winters.

Yes, we install, replace, and repair skylights. We can also address skylight leaks and flashing issues.

A professional roof inspection assesses the condition of your roof, identifies current and potential issues, and provides a detailed report. We recommend inspections every 2–3 years, after major storms, or before buying/selling a home.

Most residential roof replacements take 2–5 days depending on the size and complexity of the project, weather conditions, and the roofing system being installed.

Not necessarily. We just need access to the property and any relevant areas. We'll coordinate logistics with you before work begins.

We monitor weather closely and take precautions to protect your home. If rain is expected, we ensure all exposed areas are properly tarped and sealed. Weather delays don't add to your cost.

Yes, we obtain all required building permits and ensure all work meets BC Building Code standards.

We provide a 15-year workmanship warranty on applicable installations, one of the most comprehensive in the Okanagan. Manufacturer warranties on materials apply separately and vary by product.

Our workmanship warranty covers defects in installation and labour. If an issue arises due to our workmanship within the warranty period, we'll repair it at no cost to you.

The warranty may be voided by unauthorized modifications to the roof, failure to maintain the roof per our recommendations, or damage caused by acts of God or negligence.

Roofing costs vary based on size, materials, complexity, and accessibility. We provide detailed, transparent estimates so you know exactly what to expect. Contact us for a free estimate.

Yes! We offer flexible financing options with zero down, quick pre-approval, and terms from 6 to 120 months. Visit our financing page for details.

We accept cheque, e-transfer, and credit card. A deposit is typically required before work begins, with the balance due upon completion.

Yes, we regularly work with insurance companies on storm damage and other insured claims. We can help guide you through the claims process.

Yes, we offer Class A fire-rated roofing systems and wildfire protection solutions. This is especially important for properties in the Okanagan's wildland-urban interface areas.

The Okanagan's hot summers, cold winters, and significant temperature swings create unique challenges. UV exposure, ice damming, snow load, and thermal cycling all affect roof longevity. We design our installations specifically for these conditions.